ACTION ORGANIZER: Footie s.r.o.
Production and ticketing agent (hereinafter referred to as the operator): Jaroslav Sládeček Dis.
with registered office: Všehlušická 1667, Slany, 274 01, Czech Republic
ID: 87586614
(not a VAT payer)
for the sale of goods via the online shop located at www.card-show.cz
1. INTRODUCTORY PROVISIONS 1.1 These terms and conditions (hereinafter referred to as “terms and conditions”) of the operator Jaroslav Sládeček , identification number: 87586614(hereinafter referred to as “seller”) regulate in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll, Civil Code (hereinafter referred to as the “Civil Code”) the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) through the Seller’s online store. The online shop www.card-show.cz is operated by the Seller on a website located at www.card-show.cz (hereinafter referred to as the “Website”), through a website interface (hereinafter referred to as the “Website interface”).
1.2. The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the Seller is a legal person or a person who acts in the course of ordering goods in the course of his business or in the course of his independent exercise of his profession.
1.3. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.
1.4. The provisions of the terms and conditions are an integral part of the purchase contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.
1.5. The Seller may change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.
2. USER ACCOUNT
2.1. Based on the buyer’s registration made on the website, the buyer can access their user interface. From his/her user interface, the Buyer can order goods (hereinafter referred to as “user account”). If the web interface of the Shop allows it, the Buyer can also order goods without registration directly from the web interface of the Shop.
2.2. When registering on the website and when ordering goods, the buyer is obliged to provide correct and truthful information. The buyer is obliged to update the information provided in the user account in case of any change. The information provided by the Buyer in the user account and when ordering goods is considered correct by the Seller.
2.3. Access to the user account is secured with a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.
2.4. The buyer is not entitled to allow third parties to use the user account.
2.5. The Seller may cancel the user account, in particular if the Buyer does not use his/her user account for more than one year or if the Buyer breaches his/her obligations under the Purchase Agreement (including the Terms and Conditions).
2.6. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller’s hardware and software equipment, or the necessary maintenance of hardware and software equipment of third parties.
3. CONCLUSION OF THE PURCHASE CONTRACT
3.1. All presentation of goods placed in the web interface of the shop is informative and the seller is not obliged to conclude a purchase contract regarding these goods. Section 1732(2) of the Civil Code shall not apply.
3.2. The web interface of the shop shall contain information about the goods, including the prices of the individual goods and the cost of returning the goods if the goods cannot, by their nature, be returned by normal postal means. The prices of the goods are inclusive of value added tax and all related charges. The prices of the goods remain valid for as long as they are displayed on the web interface of the shop. This provision does not limit the seller’s ability to conclude a purchase contract on individually agreed terms.
3.3. The web interface of the shop also contains information on the costs associated with packaging and delivery of goods. The information on the costs associated with the packaging and delivery of goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic/Slovak Republic.
3.4. To order goods, the buyer fills in the order form in the web interface of the shop. The order form contains in particular information about:
3.4.1. ordered goods (the ordered goods are “inserted” by the buyer into the electronic shopping cart of the web interface of the store),
3.4.2. the method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods and
3.4.3. information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the “Order”).
3.5. Before sending the order to the Seller, the Buyer is allowed to check and change the data that the Buyer has entered into the order, including with regard to the Buyer’s ability to detect and correct errors arising from the data entered into the order. The Buyer shall send the order to the Seller by clicking on the “Confirm Order” button. The information provided in the order is considered correct by the Seller. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt by e-mail to the Buyer’s e-mail address specified in the user account or in the order (hereinafter referred to as the “Buyer’s e-mail address”).
3.6. Depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), the Seller is always entitled to ask the Buyer for additional order confirmation (for example, in writing or by phone).
3.7. The contractual relationship between the Seller and the Buyer is established by the delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by electronic mail to the Buyer’s electronic mail address.
3.8. The buyer agrees to the use of remote communication means in concluding the purchase contract. The costs incurred by the Buyer in using distance communication in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer, without any difference from the basic rate.
4. PRICE OF GOODS AND PAYMENT TERMS
4.1. The price of the goods and any costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways:
– only payment by card on the e-shop payment gateway
4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price shall also include the costs associated with the delivery of the goods.
4.3. The Seller does not require a deposit or other similar payment from the Buyer. This is without prejudice to the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.
4.5. In case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of non-cash payment, the Buyer’s obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller’s account.
4.6. The Seller is entitled, especially in the event that the Buyer fails to confirm the order (Article 3.6), to demand payment of the full purchase price before the goods are sent to the Buyer. Section 2119 (1) of the Civil Code shall not apply.
4.7. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined.
4.8. If it is customary in the commercial relationship or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document – an invoice – to the Buyer in respect of payments made under the Purchase Agreement. The Seller is not subject to value added tax. The Seller shall issue the tax document – invoice to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer’s electronic address.
5. WITHDRAWAL FROM THE PURCHASE CONTRACT
5.1. The purchaser acknowledges that purchased admission fees are neither refundable nor exchangeable. For the reason set out in Section 1837(j) of the Civil Code, the purchase of the ticket cannot be withdrawn from the purchase in accordance with Section 1829 of the Civil Code (withdrawal within 14 days without giving a reason), as in this case it is a contract for the use of leisure time and the performance (participation in the Event to which the ticket entitles) is provided at a specified date or time.
5.2 If an event date is cancelled and a new event date is set, tickets remain valid for the new date. In this case, the organiser of the event is to offer customers a voucher to use for other events of the organiser instead of a refund of the ticket price, based on the newly adopted Act No. 247/2020 Coll., on certain measures to mitigate the impact of the epidemic of the coronavirus known as SARS CoV-2 on the area of cultural events. The law was passed to protect both event organizers and end customers.
5.3. The purchaser is not entitled to a refund of the admission fee in the event of any measures imposed by the Government or other legislative bodies or the venue of the event, including the mandatory presentation of a vaccination card, PCR test, antigen test or compliance with any other guidelines, restrictions or recommendations of the Ministry of Health. In the event that the purchaser cannot comply with these restrictions, e.g. cannot be vaccinated for medical reasons (chronic illness, pregnancy, etc.), the purchaser must provide the relevant doctor’s certificate.
6. COMPLAINTS PROCEDURE
6.1. All claims for tickets purchased through the Website are subject to these Terms and Conditions and the Complaints Procedure set out in this Clause 5.
6.2. The purchaser is entitled to a refund of the ticket price only in the cases and under the conditions set out below.
6.3. The buyer is not entitled to exchange the ticket. In the event of damage, destruction, loss, theft or other deterioration of the ticket, the ticket will not be replaced with a new one and the buyer will not be compensated.
6.4. The Seller shall not be liable if the ticket is not delivered to the Buyer due to reasons on the Buyer’s side, in particular if the ticket cannot be delivered to the Buyer’s e-mail address (e.g. overflowing mailbox, spam filter, etc.).
6.5. In the event that the buyer has not received the ticket within 2 hours after the full payment of the ticket price, i.e. crediting the full ticket price to the seller’s account, the buyer is obliged to contact the seller immediately, but no later than 48 hours from the date of expiry of the aforementioned deadline for delivery of the ticket, and notify him that he has not received the paid ticket. For this purpose, the Buyer is obliged to provide the Seller with the name and e-mail address he/she provided as contact or identification data when purchasing the ticket. In the event that the Seller discovers that the ticket has not actually been delivered to the Buyer, the procedure set out in this paragraph below shall be followed.
6.5.1. The Seller undertakes to send the Buyer a new ticket to the e-mail address provided by the Buyer no later than 24 hours, but no later than 1 hour before the Event,
6.5.2. In the event that the Event has already taken place, the Seller undertakes to return the paid admission fee to the Buyer within 14 days from the date of the claim by the Buyer.
6.6. In the event that the Seller, as the organizer, cancels the Event completely, the Buyer who has provided the Seller with his/her contact (e-mail, telephone, postal address, fax, etc.) will be informed via this contact that the Event is cancelled. The Seller shall not be liable to the Buyer for the fact that it will not be possible to
be reached in a timely manner through this contact or if the Buyer receives a timely notice of cancellation of the Promotion sent late.
6.7. If the Seller, as the Promoter, cancels the Event, the Seller will refund the entry fee in full as described below.
6.8. If the conditions for the refund of the entrance fee according to this Complaint Procedure are met, the entrance fee will be refunded to the buyer by means of a bank transfer to the buyer’s bank account, who will indicate in the communication the account number where he/she wants the refund of the entrance fee to be sent. A full refund of the price of the admission fee paid by the Buyer will be made no later than 14 days from the date of cancellation of the Event. Only the ticket price is refundable. The service fee is non-refundable.
7. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
7.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.
7.3. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: http://www.coi.cz, is competent for the out-of-court settlement of consumer disputes arising from purchase contracts.
7.4 The Seller is entitled to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade office. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.
7.5. The purchaser hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.
8. DATA PROTECTION
8.1 Protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.
8.2. The Buyer agrees to the processing of the following personal data: name and surname, home address, identification number, tax identification number, e-mail address, telephone number (hereinafter collectively referred to as “personal data”).
8.3. The buyer agrees to the processing of personal data by the seller for the purpose of exercising the rights and obligations under the purchase contract and for the purpose of maintaining the user account. Unless the Buyer chooses otherwise, the Buyer agrees to the processing of personal data by the Seller also for the purpose of sending information and commercial communications to the Buyer. Consent to the processing of personal data in its entirety according to this article is not a condition that would in itself prevent the conclusion of the purchase contract.
8.4. The Buyer acknowledges that he/she is obliged to provide his/her personal data (during registration, in his/her user account, when placing an order from the web interface of the shop) correctly and truthfully and that he/she is obliged to inform the Seller without undue delay about any change in his/her personal data.
8.5. The seller may entrust a third party as a processor to process the buyer’s personal data. Except for the persons transporting the goods, personal data will not be transferred to third parties by the Seller without the prior consent of the Buyer.
8.6. Personal data will be processed for an indefinite period of time. Personal data will be processed in electronic form in an automated manner or in paper form in a non-automated manner.
8.7. The Buyer confirms that the personal data provided is accurate and that he/she has been advised that this is a voluntary provision of personal data.
8.8. Should the Buyer believe that the Seller or the Processor (Article 9.5) is processing his/her personal data in a way that is contrary to the protection of the Buyer’s private and personal life or contrary to the law, in particular if the personal data is inaccurate with regard to the purpose of its processing, he/she may:
8.8.1. ask the seller or processor for an explanation,
8.8.2. require the seller or processor to remedy the situation.
8.9. If the buyer requests information about the processing of his personal data, the seller is obliged to provide him with this information. The Seller shall be entitled to charge a reasonable fee for the provision of the information referred to in the preceding sentence, not exceeding the costs necessary to provide the information.
9. SENDING COMMERCIAL COMMUNICATIONS AND STORING COOKIES
9.1. The Buyer agrees to send information related to the goods, services or business of the Seller to the Buyer’s electronic address and further agrees to send commercial communications by the Seller to the Buyer’s electronic address.10.2. In the event that a purchase can be made on the website and the Seller’s obligations under the Purchase Contract can be fulfilled without storing cookies on the Buyer’s computer, the Buyer may revoke the consent under the previous sentence at any time.
10. SUBMISSION
10.1. The Buyer may be served at the Buyer’s electronic address.
11. FINAL PROVISIONS
11.1. If the relationship established by the purchase contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. This is without prejudice to the consumer’s rights under generally binding legislation.
11.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
11.3. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
11.4. A sample form for withdrawal from the purchase contract is attached to the terms and conditions.
11.5. Seller’s contact details:
Address for delivery: Jaroslav Sládeček, Všehlušická 1667, 274 01 Slaný, Czech Republic; e-mail address: produkce@card-show.cz.
The operator reserves the right to change the terms and conditions for this online shop at any time.
Prague, 23. 6. 2025